Privacy Policy — OBS HUB PTY LTD trading as Omnibit Softech & Intelligent Solutions

Last updated: 2026-08-09

OBS Hub Pty Ltd (“OBS Hub”, “we”, “our”, “us”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us.

This policy applies to:

1. Who we are

OBS HUB PTY LTD
ABN 20 691 091 451

Registered office:
OBS HUB PTY LTD
81–83 Campbell Street
Surry Hills NSW 2010
Australia

Postal Address:
PO Box 8, Pimpama QLD 4209 Australia
Email: [email protected]
Phone: +61 1300 618 240

2. Personal information we collect

We may collect:

  • name

  • email address

  • phone number

  • organisation / business name

  • information included in enquiries or messages

  • technical information such as IP address, browser type and pages visited (for security and performance)

We use this for website security, troubleshooting and performance – not to personally identify you.

  

We do not intentionally collect sensitive information unless you provide it voluntarily. If it is necessary, we will only do so with your clear consent or where required by law.

3. How we collect information

We collect personal information when you:

  • submit a contact or enquiry form

  • email or phone us

  • sign up to receive updates

  • interact with our website (cookies, logs and analytics)

Where reasonable, we collect information directly from you. We may also receive information from third parties where you have authorised them to share it with us.

4. Why we collect and use information

We collect personal information to:

  • respond to enquiries

  • provide and manage services

  • communicate with you

  • improve our website and offerings

  • comply with legal obligations

We do not use personal information for unrelated purposes without your consent.

5. Cookies and analytics

Our website may collect technical information for security, troubleshooting and performance purposes, including:

  • IP address

  • pages visited

  • referring websites

  • browser/device information

Cookies help us:

  • understand website traffic and usage

  • improve content and functionality

  • keep the website secure

We may use analytics tools to understand website traffic and improve our services. These tools provide aggregated reports and are not used to personally identify you.

You can manage or disable cookies via your browser settings. If you disable cookies, some website features may not work as intended.

We do not sell or trade cookie data.

6. Direct marketing

We may send you information about services, updates or news if:

  • you have requested it, or

  • you would reasonably expect to receive it from us

You can unsubscribe at any time using the link in our emails or by contacting us.

We do not use sensitive information for marketing.

We will only send marketing where permitted by law, and you can opt out at any time.

7. Third-party website tools and plugins

Our website uses a small number of third-party tools and plugins to operate securely and efficiently. These services may process personal information only to the extent necessary to perform their functions.

These may include:

  • website security and login-protection tools (which may record IP addresses and attempted logins to detect and prevent abuse)

  • contact and enquiry form tools (which collect the information you submit so we can respond)

  • email delivery services (to ensure messages are delivered reliably)

  • website backup tools (which may store a copy of website data, including information submitted through forms)

  • performance, caching and optimisation tools (which process technical traffic data to improve site speed and reliability)

  • search-engine optimisation tools

  • website hosting companies

  • IT and security providers

  • email and communication platforms

  • analytics services

  • professional advisors (accountants, legal, etc.)

Where practicable, we ensure these providers only access information necessary to support our website and that appropriate safeguards are in place.

Where practicable, we choose service providers that apply privacy protections consistent with Australian standards.

We do not directly store data outside of Australia. However, some tools may store data on secure servers outside Australia. Where this occurs, we take reasonable steps to ensure privacy protections are comparable to Australian standards.

8. Security and storage

We take reasonable steps to protect personal information from:

  • misuse

  • loss

  • unauthorised access

  • modification

  • disclosure

Information is stored securely and only accessed by authorised personnel.

Backups of our website may be stored using reputable third-party storage providers. Backups are encrypted where practicable and kept only as long as reasonably necessary.

We retain personal information only for as long as necessary to provide services or meet legal obligations. When no longer required, we take reasonable steps to destroy or de-identify it.

9. Access and correction

You may request access to the personal information we hold about you or ask us to correct it if it is inaccurate. To do this, contact us using the details within this document. We may need to verify your identity before providing access.

In rare cases, we may refuse access in accordance with the Privacy Act — if so, we will explain why.

We aim to respond to access or correction requests within 30 days.

10. Data breaches

If your personal information is involved in a data breach that is likely to cause serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by law.

11. Complaints

If you have a concern about how we handle your personal information, please contact us first. We will investigate and respond as soon as reasonably practicable.

If you are not satisfied with our response, you may contact the:

Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au


12. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be published on our website with a revised “Last updated” date.

 

13. Contact us

If you have any questions about this policy, or wish to access or correct your information, please contact:

OBS HUB PTY LTD
Email: [email protected]
Website: www.obshub.com.au